Privacy Policy
Here’s a draft Privacy Policy tailored for Stellarholidays.co.uk using the details you’ve provided:
Privacy Policy
Effective Date:
At Stellarholidays.co.uk, a trading name of Flycations Ltd (“we,” “us,” “our”), we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website and services.
By using Stellarholidays.co.uk, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
1. Information We Collect
We may collect the following types of personal information:
1.1 Information Provided by You:
- Personal details: Name, address, email, phone number, date of birth, and payment details.
- Booking information: Travel preferences, special requirements, passport details, and any other information needed for travel arrangements.
1.2 Automatically Collected Information:
- Device Information: We collect information about the device you use to access our website, including IP address, browser type, and operating system.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, track website usage, and deliver personalized content. For more information, see our Cookie Policy.
1.3 Third-Party Information:
We may receive information from third-party providers, such as airlines, hotels, and payment processors, necessary to fulfill your booking.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and manage your bookings.
- To communicate with you regarding your bookings, inquiries, and customer support.
- To send you promotional offers, newsletters, and updates (you can opt-out at any time).
- To improve our website, services, and customer experience.
- To comply with legal obligations and regulatory requirements.
3. Sharing Your Information
We may share your personal information with:
- Service Providers: Airlines, hotels, car rental companies, and other travel-related service providers necessary for fulfilling your booking.
- Third-Party Partners: Payment processors, fraud detection services, and marketing partners.
- Legal Authorities: When required by law, or to protect our rights, users, or business interests.
- ATOL Protection: In compliance with our ATOL obligations (ATOL No. 12238) to safeguard your travel bookings.
4. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular data audits.
However, no online transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Your Rights
Under data protection laws, you have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data, subject to legal or contractual obligations.
- Objection: You can object to the processing of your personal data for direct marketing or other purposes.
- Data Portability: You can request that we transfer your personal data to another service provider.
To exercise any of these rights, please contact us at support@stellarholidays.co.uk.
6. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
7. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. For more information, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.
9. International Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Stellarholidays.co.uk Flycations Ltd
167-169 Great Portland Street, London, England, W1W 5PF
Email: support@stellarholidays.co.uk
Phone: +44 02037477592
Thank you for trusting Stellarholidays.co.uk with your travel needs. We are committed to protecting your privacy and ensuring a safe and enjoyable experience.
Would you like any edits or additions to this draft?
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Information Collection
- We collect personal information such as your name, contact details, and payment information when you book with us.
- Non-personal data such as your IP address and browser type may also be collected for analytical purposes.
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Use of Information
- Your information is used to process bookings, provide customer service, and improve our services.
- We may share your data with trusted third-party suppliers involved in fulfilling your travel arrangements.
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Data Security
- We implement appropriate technical and organizational measures to protect your data.
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Cookies
- Our Site uses cookies to enhance user experience. You may choose to disable cookies in your browser settings.
For detailed inquiries, email us at support@stellarholidays.co.uk.